Catching the trade winds

“Twenty years from now you will be more disappointed by the things you didn’t do than by the ones you did. So throw off the bowlines, sail away from the safe harbor, catch the trade winds in your sails. Explore. Dream. Discover.”

– Mark Twain

Two whole years have passed since I purchased the catering trailer, now known as Blasta Van.  ‘Blasta’ means tasty in Scottish Gaelic.

I haven’t posted in a long time, which makes me feel a little ashamed.  It has been a very busy time, and I didn’t feel I had the energy to keep blogging when I was so busy doing.  There was so much to say – I didn’t know where to begin! But I will try and give a summary of what’s been happening since the last post in March 2012.

Our opening weekend took place while a music festival was going on in our village.  The week before I took some days off from my work (9-5 job as a receptionist) to prepare.  On the Monday, we did a huge shopping for stock in our nearest city, Inverness, picked up C’s friend Tim and took him to Skye where he did much valuable work to help us before opening.

Together, the three of us spent the rest of the week cleaning, scrubbing, tidying the van, wiring plugs, removing old vinyl lettering, baking, cooking and making signs.  I have fond memories of us painting signs in C’s dad’s shed one night, wearing overalls, with Bob Dylan blaring out of the stereo.  I didn’t really appreciate Bob Dylan before; now, every time I hear Shelter from the Storm it makes me think of that buzz, of working together for the same cause.  There was a great sense of communitas that night, which lasted the whole week.

We had planned that the van would be powered by a generator for the weekend, and had asked our friend M to fix up the one that came with the van.  He did a great job, and got it working fine for us.  We used it to power a trial run at the van, where we asked some friends to come along and try our bacon rolls.  C & I are both vegetarians, and weren’t at all used to frying bacon, so we were nervous about it.  We didn’t really even want to serve bacon, but knew it would be popular with the campers, so we thought we’d better try it.

So on Wednesday morning, we made coffee and fired up the griddle for our bacon rolls.  The owners of the café we used to work at came along, as did some more friends and family.  Everyone was positive and encouraging.  At the time my brother was filming a documentary about the music festival, and wanted to interview me so he was also there with his film crew trying to get some shots.  Then, two workmen arrived, one in shirt and tie and the other in a high-viz vest.  When they first appeared, we thought were going to be environmental health officers – we got quite worried they would want to inspect the van!  Turns out they were just passing, saw the van from the road, and thought they’d stop for food.  They wanted bacon rolls, and although we told them we weren’t actually trading yet, we gave them their rolls and got our first ever five pound note in return.  That was nice, if a little unexpected. Still, it was good to see that we could pull in the punters when we weren’t even trying!

Friday was our first proper day of being open.  I can’t remember the day that clearly now, as it was a complete whirlwind of stress and running around!

We’d done an awful lot of preparation for opening, yet on our first day we were supposed to open at 10 and we still managed to be running late.  As we had advertised on Facebook and word of mouth had got around, two ladies from the village arrived for food and we weren’t ready yet.  We were still trying to make sandwiches and get the van ready to open.  It was stressful! But we still served the people who came.  They must’ve thought we were like headless chickens – we were – we just lacked feathers!

When we eventually got the hatch open and were open for business, the generator stopped working, so we had no electricity.  We managed to get it working again, thanks to the handyman on the campsite.  Then, the coffee machine exploded.  That gave us a fright, and C & I began to get a little hysterical.  We didn’t know whether to laugh or cry.  We felt as if nothing was going in our favour.  Apart from the weather – it was a beautiful day.  But nothing else was working out.  At one point, we closed the hatch to try and compose ourselves.  Then another friend knocked on the door, looking for lunch.  We had loads of cakes, sandwiches, soup, wraps and drinks ready, so really it was ok.  We later borrowed some cafétières to make coffee and got a couple of thermos flasks to store it in.  We opened the hatch again.

Blasta Van, March 2012.

Blasta Van, March 2012 (We did actually have a few more customers than this, we just didn’t have time to photograph them!)

Gradually, festival goers started arriving at the campsite, waiting for the festival to begin down the road.  Many of them came and hung out, drank coffee in the sunshine and chatted to us.  There was a lovely, laid back café atmosphere about the place, and the day ended well.  Still, on the whole the day was an emotional rollercoaster.  We went home exhausted.

Day two was a little better, as I remember.  In the morning, C went off to the Co-op, our local supermarket for more supplies.  Typically, as soon as she left, people began to emerge from their tents looking for bacon rolls.  There was a bit of a rush, and when she came back there was a queue of people at the van.  Concerned, she rushed back inside the van to help me out.  And we managed.  The only hitch was when I forgot to put an egg in a lady’s bacon roll and she’d come back to ask for it; but I must have known she’d wanted an egg, as I’d cooked an extra one and was about to give it away to someone else!

By the end of the day, we felt quite good.  So good that we decided to go to the festival at night to hear the music.  We hadn’t purchased tickets as we couldn’t afford one.  I had spent all the money in my bank account on cleaning supplies, food for the van, and electrical equipment.  That is no exaggeration, I actually had no money.  C didn’t have a job at the time, and was penniless like me. Ok, so now I’ve justified our sneaking into the festival, have I?! Please say yes.

We went with C’s friend, Hannah, who was also skint and keen to sneak in for free.  We started to think it wouldn’t be possible, after we jumped over a fence and approached the festival site from a different direction.  A steward came to speak to us and pointed us in the direction of the ticket office.  We pretended to go there, then stood outside for a few minutes to think about what to do next.  I thought there was no way of getting in to the marquee – there were stewards at the entrance, checking the tickets.  Suddenly, Hannah, seeing a gap, said “Let’s go!” and took confident strides to the marquee.  C followed, and I went last.  I was sure we’d be stopped, but somehow we weren’t.  We walked straight in and made our way through the crowd towards the music.  We were laughing our heads off, like naughty schoolchildren when we realised we’d got away with it – I was still expecting to be thrown out/arrested/beaten up/put into prison…  We weren’t, and the night was so much fun.  We got to see some great acts and had a fantastic evening.

Sunday was our last day, and by then we were getting the hang of things.  We were exhausted, but we kept going, serving food and drinks to the campers until late afternoon.  Then we went back to C’s, counted our takings from the weekend, then I left and went home to recover.  We had done it, and it felt exhilirating. 

We are sailing

To reach a port we must sail, sometimes with the wind, and sometimes against it.  But we must not drift or lie at anchor.

– Oliver Wendell Holmes

So, here we are in March, 2012. Where did all those months go? It’s difficult to say, but I think the winter took most of them from us.

Over these dreich, rainy winter months, quite a lot has happened.  C and I came to the decision not to go into a business partnership.  There were many reasons for this, and ultimately I think we came to the right decision.

After this, I was scared to proceed with the business plans myself.  Start small, people kept telling me, but I didn’t really know how to do that without relinquishing so many parts of the café dream.

A few months later, when I’d pretty much given up on the idea of starting up a business, I started watching Hugh Fearnley-Whittingstall’s TV series about veg – he gave up meat for the summer of 2012 and discovered all sorts of exciting ways to cook vegetarian food.  On his travels, he met up with a couple who were serving up delicious, unusual veggie food from a food trailer.  I suddently thought, maybe I could do something like that.  I just hadn’t really realised you could serve food that wasn’t burgers and chips from such a trailer.

In the weeks after that, I started looking on Ebay and Gumtree for vans and trailers.  In February, I came across one or two that I liked the look of, and set off for a few days in the central belt to view second-hand snack vans.  I was accompanied by my partner in crime and freshly recruited PA, Miss C, who is helping with the van venture, just without the responsibility of owning it.  We viewed the vans, and the one we both liked is the one I ended up buying a couple of days later.Snack Attack

Getting it back to Skye was no easy task – my dad towed it in his car with me in the passenger seat.  Trudging along the busy M74 at 40mph on a Sunday afternoon was something I wouldn’t like to repeat any time soon, never mind those horrible bends along Loch Lomond…But, we made it, and once the stress of the journey was over, we could begin the next challenge: preparing the van for opening.

I would never have been able to guess that the van would require as much cleaning as it has.  The previous owners hadn’t even emptied the bin, the chip fryer hadn’t been emptied in goodness knows how long, and there seemed to be old fat everywhere.  C and I have spent days and days scrubbing that grease away.  Each cleaning task ended up taking a lot longer than we thought, and we kept finding more things that needed done as we went along.  It felt like the cleaning was never going to end.  Below are some of the highlights:

We were helped with odd jobs by friends and family.  It was sometimes difficult to keep going, and lunch-breaks stretched to 2 hours or more some days.  Coffee was required to continue the battle with the fat.  Natural cleaning products had to be replaced with more powerful cleaning sprays containing chemicals, such as Cillit Bang, which worked wonders.

After 5 weeks, our work has paid off, and the van is sparkling.  We have learnt quite a lot.  We know a lot more about cleaning techniques.  The person who invented brillopads is a very clever person.  And I may have been put off ever eating chips again.

There are quite a few DIY jobs to do before we open, but I can finally say we are getting there, with 1 week to go…

Little, positive steps

It is better to take many small steps in the right direction than to make a great leap forward only to stumble backward

-Old Chinese Proverb

C left Scotland a fortnight ago today.  We had a business meeting in Glasgow a couple of days before she left, and we sat down and discussed the finer details of what we want in starting our own business.  I’ve been reading a book called The Coffee Boys’ step-by-step guide to starting up and managing your own coffee bar, which says it is necessary to “begin with the end in mind”.  We asked questions like: for how long do we want to run the cafe? What will happen if it doesn’t work out? How much do we want to earn? How many hours do we want to work? What will happen to the building when the business comes to an end? It was useful to talk through all of this, and generally we are quite similar in the way we want things to go.

One statistic I mentioned to C, which I also read about in the coffee boys’ book , is that only 20% of small businesses survive the first 5 years.  Of that 20%, only 20% will survive the next 10 years.  Scary statistics.  Really scary.  What makes us think we can succeed at this, when so many others fail? It is difficult to imagine how we will deal with the reality of running a café, but at the moment we have pig-headed determination on our side.  We also just know we could make a good go of it.  We’ve both worked at cafés and restaurants and have thought ‘If I had this place, I would do this’ or ‘I wouldn’t do that’.  And I think we would be passionate about everything we did.  We genuinely want to create a space that people can enjoy, with food and drink that is ethical, wholesome and local. Somewhere friendly and welcoming, with a sense of community about it.  Have we sold it to you yet?!

Since the business meeting, we both acquired laptops and have been having weekly business meetings on Skype.  What a fantastic facility Skype is! I can’t believe I never used it before. Having this weekly communication has so far proved really positive.

So far, we have been beavering away with research in our spare time.  We were given some useful reading material when we went to the Business Gateway.  C’s been reading up on business plans, and I’ve been reading about the food and drink experience in Scotland and marketing.  We exchanged notes and discussed what we found last night.  C has also been working on a survey for campers (we want to build the café on a campsite) and I am going to prepare another survey for locals.  It’s always good to talk to people about our ideas and hear their feedback, but we need more concrete statistics to quote in our business plan.

I am lucky enough to have got a place in a two-day business start-up course in Portree next week.  I’m looking forward to it, and will take from it as much information and advice as I can.

Last night, just before C and I started talking business, we spent some time exchanging news.  Coincidentally, we had both been on the receiving end of some back-chatting and general negitivity that day, me at the cafe where I have been working part-time, and C among friends on the other side of Europe.  Two different situations, different subjects and different points of view, but the negativity was there and it affected both of us.  C suggested that maybe part of our purpose in life could be to try encourage those around us to be more positive about others, or even just to be more positive in their outlook.

When we first started talking about our idea for the café, we talked about it being somewhere people could come to, have a positive experience and leave feeling good.  It really does make a difference to your day when you go somewhere and people are friendly, polite, and even caring.  So let’s see if we can do that.  For the moment, though, I will leave you with a :-), and hope that one day we can serve you a cup of coffee and a slice of homemade cake with a smile, and make your day a little better.

Beginning to dream

You gain strength, courage, and confidence by every experience in which you really stop to look fear in the face. You must do the thing which you think you cannot do.
       –Eleanor Roosevelt

 Three weeks ago today, my friend Corinne and I decided to pursue our dream of trying to open our own café.

We’ve spoken about opening a café for years.  We are both quite the amateur café critics, and have done our fair share of sitting in cafés during our student years, filling ourselves up with vegetarian grub, coffee and cake.  We have slogged away in various cafés and restaurants too, sneaking the odd slice of cake here and there.  But what really made us think we can do this, other than the fact that we like cake?
 
The Melting Pot Café.  This was a charity event we put on in our local village hall about six months ago. The first one took place on a freezing December evening, which turned out to be a very chaotic ceilidh with lots of mulled wine, spiced apple juice, soup and mince pies.  We ran around like headless chickens for most of the night.
 
Then we organised another on a Saturday in January. This one, although still chaotic, was much more successful than the first Melting Pot as we were more clued up as to what we were doing.  It was hard work, but man, what a buzz!!! .  We realised that our formula of home-made baking, soup, music, stalls and good tea and coffee worked in bringing people from the community together in a friendly, informal setting.  And we made some money for charity, which was great and very satisfying.
 
The Melting Pot may have shown us it could be possible to pursue the café dream, but the decision to actually follow the dream was something else altogether.  A huge decision.  For both of us, it has been a bit of a stressful time since we decided to actually do it.
 
I have thrown away what I had planned would be my career plan for the next 5 or 6 years (that may not seem like long to you, but if you know me, you will know I am terrible at planning 2 weeks ahead, never mind 5 years!!): slogging away in the media and trying to get myself somewhere I could make a difference in the world, in some way.  I had the realisation that realistically, it would take me years to get to work on projects I was actually passionate about, all the while feeling that I wasn’t quite cut out for the media.  So I had a career crisis and I decided to put my energy towards the café, my ultimate dream.
 
Corinne has been living abroad doing some work for the Bahai community and enjoying the adventure of living in a foreign land.  She is going back to continue her adventure, but she is now pretty darned involved in this café plan, so is going to be one of those busy entrepreneurs who lives away for a few months and returns home to deal with business.
 
We thought it would be nice to document our progress in our business venture somewhere.  As Corinne is, to put it mildly, not the best at keeping in touch with even her close friends and family, she said I should go ahead and start this blog myself.  So here it is.
 
I invite you to come and join us on this journey.  We’ll need all the help and support we can get.  At the moment we are at a very early stage.  We had a meeting at Business Gateway a couple of weeks ago, and we now need to do our market research and start putting a business plan together.  Then, it seems, we can move forward and apply for funding.  That, and we also need to think about planning and the building.  We are both interested in eco building, so that is another thing we need to research.  If anyone has any information or contacts regarding any of these areas but in particular eco building, please get in touch! And if you have made it to the end of this post, thank you for reading!